GENERAL
Welcome to MYBullionTrade.com (the “Website”), operated by MY Bullion Trade. By using the Website or engaging in transactions with MY Bullion Trade, you acknowledge that you have read and agree to be bound by these Terms and Conditions (“Terms”) and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to any of the terms or the Privacy Policy set forth herein, you may not use the Website or engage in transactions with MY Bullion Trade. These disclosures and Terms are subject to change at any time without notice and it is your responsibility to review these Terms regularly to ensure that you are aware of any changes.
MARKET AND INVESTMENT RISK
MY Bullion Trade and its staff do not act as personal investment advisors for any specific individual. Nor do we advocate the purchase or sale of any regulated security listed on any exchange for any specific individual. Readers and customers should be aware that, although our track record is excellent, investment markets have inherent risks and there can be no guarantee of future profits. Likewise, our past performance does not assure the same future. You are responsible for your investment decisions, and they should be made in consultation with your own advisors. By purchasing through MY Bullion Trade, you understand our company is not responsible for any losses caused by your investment decisions, nor do we have any claim to any market gains you may enjoy. This Website is provided “as is,” and MY Bullion Trade disclaims all warranties (express or implied) and any and all responsibility or liability for the accuracy, legality, reliability, or availability of any content on the Website.
PUBLISHING ACTIVITIES
Commentary and analysis contained within MY Bullion Trade’s emails, publications, and Website are provided for general educational purposes only. In no event is this information tailored to the specific needs of any person or group, and it does not constitute investment advice.
NON-CANCELABLE ORDERS, DELIVERY, AND RELATED MATTERS
Orders placed with MY Bullion Trade may not be canceled by customers. A failure to follow through on orders as agreed could result in monetary damages recoverable by MY Bullion Trade, including collection fees. Items purchased by customers will generally be shipped within 48 hours of clearing your payment (and upon full satisfaction of all amounts owed by the customer to MY Bullion Trade) and will only take a few days to arrive. If an order is expected to take longer to ship, the customer will be advised when the order is placed. All orders ship fully-insured and must be signed for upon delivery. We reserve the right to refuse or void orders from customers who have previously failed to meet their commitments, who violate our policies, or who attempt to circumvent our promotional conditions. To protect against fraud, be advised that your phone transactions may be recorded and you consent to such recording as a condition of doing business with MY Bullion Trade.
SPECIAL NOTICE REGARDING GOLD AND SILVER ROUNDS
If your order includes any gold or silver rounds, for the avoidance of all doubt, you are again advised that “rounds” are not legal tender “coins,” they are not (and do not purport to be) numismatic items, and are not minted by any government. Rather, they are low-cost, privately minted products which are almost exclusively valued for their precious metals content. Furthermore, no items available for sale by MY Bullion Trade are imitation numismatic items, replicas, or copies of actual coins.
RETURNS AND REFUNDS
Your satisfaction of product quality is guaranteed on all orders. If you are not satisfied, you have 3 days after receipt of shipment to notify our customer service at +6017 228 3278 of your dissatisfaction. The decision to refund or replace your item will be at the sole discretion of MY Bullion Trade. Original shipping and handling charges are non-refundable. Returned items will be subject to the customer paying return shipping and product value losses, if any. All items must be returned in original packaging. In the case of a request for an exchange, MY Bullion Trade expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund your money should an acceptable replacement be unavailable.
PRICING ERRORS
MY Bullion Trade prides itself in providing the most up-to-date market pricing derived from a live global feed from a well-established service. Occasionally, we do make mistakes and there may be a typographical, coding or live pricing error. Under these rare circumstances, MY Bullion Trade retains the right to cancel, modify, or refund an order.
PRIVACY POLICY
Privacy is important to us. Please review our Privacy Policy. Your use of this Website constitutes acceptance of our Privacy Policy.
ELECTRONIC COMMUNICATIONS
By using this Website, you are communicating with us electronically and consent to receive communications from us electronically. You agree that all electronic communications – including notices, disclosures, cancellations, and policies – shall satisfy any legal requirements that such communications be in writing.
COPYRIGHT AND TRADEMARKS
Intellectual property rights in any and all content that appears on the Website, including but not limited to copyright, trademark, patent, trade dress, trade secret, know how, and proprietary information, such content including but not limited to: information, articles, graphics, images, video, audio, logos, slogans, text, data, and photographs (“Content”), are the property of MY Bullion Trade. By using the Website, you agree not to use or exploit any Website Content, without written permission from MY Bullion Trade.
YOUR ACCOUNT
It is your responsibility to maintain the confidentiality of your account (including username and password) and to restrict access to any computer you use to access your account or complete a transaction. By using our site, you accept full responsibility for any activity which occurs on your account and release MY Bullion Trade from any liability therefor.
REVIEWS AND COMMENTS
User reviews and comments are the opinion of others and are not the opinion of MY Bullion Trade. Although MY Bullion Trade will endeavor to remove false or defamatory comments, MY Bullion Trade is not responsible for the opinions of other users.
LINKS TO THIRD PARTY WEBSITES AND CONTENT
This Website include links to third-party websites or services. MY Bullion Trade does not review such links nor does their presence on the Website constitute any endorsement thereof. By using the Website, you acknowledge that we are not liable for any third party content, products, or services, nor for the privacy practices of such websites.
MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION
MY Bullion Trade complies with the Malaysian Communications and Multimedia Commission Act (“MCMCA”). Upon receiving proper notification of copyright or data infringement by any material on the Website, MY Bullion Trade shall remove the identified material.
AML/CFT ACT
The management of MY Bullion Trade complies with Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (“AMLA 2001”). For this purpose, the customer agrees to disclose to MY Bullion Trade the personal information needed for identification purposes, if the customer wishes to create, continue or carry out the business relationship or a particular transaction. The customer, as MY Bullion Trade’s contractual partner, is subject to a legal obligation to cooperate with MY Bullion Trade; when necessary; the customer must provide MY Bullion Trade with the information and documentation necessary for identification purposes and must also notify MY Bullion Trade of any changes which may occur in the course of the business relationship. In all cases, MY Bullion Trade requires from the customer his/her full name, address, e-mail address, telephone number, NRIC or passport number, source of fund and reason for purchase. MY Bullion Trade always matches the customer’s name between the given information and the credit card/ bank payment details.
APPROPRIATE USER CONDUCT AND USE
You may not use the Website for any illegal, infringing, abusive, or unauthorized purpose and must at all times comply with all applicable domestic and international laws, statutes, ordinances, and regulations which apply to Internet use and conduct.
LIABILITY LIMITATION
YOU AGREE THAT MY BULLION TRADE OR ITS AFFILIATES SHALL NOT BE LIABLE TO YOU AND/OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES WHATSOEVER THAT ARISE OUT OF OR ARE RELATED TO: THE WEBSITE OR THE GOODS AND SERVICES PROVIDED BY MY BULLION TRADE.
GOVERNING LAW
These Terms shall be governed by the laws of Malaysia. Any disputes arising under or related to these Terms or the Website shall be litigated or heard in the state or federal courts of Malaysia and you consent to the exclusive jurisdiction of such courts.